Standard shipping with DHL within Europe is free of charge. The cost per order for DHL Express shipping is €12 within Germany and €25 outside Germany.
The delivery time for standard shipping can take 2-3 working days. The delivery time may vary for orders shipped abroad. For express delivery, the order will be delivered within 48 hours on working days. Saturday delivery is not possible.
Please note that due to an increased order volume, there may be slight delays in the delivery of your orders.
Order deadlines for delivery before Christmas:Delivery within Germany: Order by 12:00 PM on 19 December 2023 International delivery: Order by 12:00 PM on 18 December 2023
For orders placed between 21 November and 31 December 2023, you have an extended right of return until 31 January 2024. For orders placed after 1 January 2024, our usual 30-day right of return applies again. Please ensure that the goods are unused and undamaged. It is also important that the goods and product labelling are still attached to the items or that the items are returned in their entirety. For a free return, please only use the enclosed return label with the pre-paid and addressed return label. If you need a new return label, please contact our customer service at firstname.lastname@example.org.
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