Shipping
Standard shipping with DHL within Europe is free of charge. The cost per order for DHL Express shipping is €12 within Germany and €25 outside Germany.
The delivery time for standard shipping can take 3-6 working days. The delivery time may vary for orders shipped abroad. For express delivery, the order will be delivered within 48 hours on working days. Saturday delivery is not possible.
Returns
You can return your order within 30 days of receipt of the goods. Please ensure that the goods are unused and undamaged. It is also important that the goods and product labelling are still attached to the items or that the items are returned in their entirety. For a free return, please only use the enclosed return label with the pre-paid and addressed return label. If you need a new return label, please contact our customer service at shop@porsche-design.com.
Vouchers & Discounts
Enter your voucher code in the step "Check Order" during the check-out process. Please check the exact conditions on the respective voucher. When ordering online, only one voucher code can be redeemed per order.
Reduced products as well as Porsche Design Timepieces, Porsche eBikes and limited products are excluded from any discounts.
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Payment options:
Payments can be made via credit card, PayPal, Apple Pay or Google Pay.
Delivery zone:
Services offered by the Porsche Design Online Shop shall be provided to customers whose delivery and invoice addresses lie within the territory of the Federal Republic of Germany, Austria, France, Spain [except the Canary Islands], Italy, Denmark, Estonia, Finland, Luxembourg, Sweden, Belgium, Bulgaria, Romania, Ireland, Latvia, Lithuania, Netherlands, Norway, Poland, Portugal, Slovakia, Slovenia, Czech Republic, Hungary, Croatia and Greece. No deliveries shall be made outside this zone.
Delivery costs:
We offer free standard shipping for all orders to any destination within Europe. Our express shipping per order within Germany is €12 and outside of Germany €25 regardless of the size or weight of the package.
Shipping time:
The delivery time for standard shipping can take 3-5 business days. The delivery time may vary for orders shipped abroad. In the case of express delivery, the order will be delivered within 48 hours on business days. Saturday delivery is not possible.
In rare cases – during the Christmas season or Cyber Week, for example – your order may have extended delays. These delays are due to the high volume of packages handled by the carrier.