Shipping
Standard shipping costs CHF 11.99. Standard shipping is free of charge for orders over CHF 100. Our shipping costs for express delivery are a flat rate of CHF 27 per order, regardless of the size or weight of the consignment. We take care of customs clearance and customs duties for you.
We process your orders on a daily basis; dispatch and delivery can take 3-5 working days for standard shipping. With express shipping, you will receive your order within 1-2 working days due to the customs declaration.
Please note that due to an increased order volume, there may be slight delays in the delivery of your orders.
Returns
For orders placed between 21 November and 31 December 2023, you have an extended right of return until 31 January 2024. For orders placed after 1 January 2024, our usual 30-day right of return applies again. Please ensure that the goods are unused and undamaged. It is also important that the goods and product labelling are still attached to the items or that the items are returned in their entirety. For a free return, please only use the enclosed return label with the pre-paid and addressed return label. If you need a new return label, please contact our customer service at shop@porsche-design.com.
* Cannot be combined with other offers or voucher codes.
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Information about our warranty and the certified Porsche Design Timepiece Service Centers can be found here. If you have any further questions, please do not hesitate to contact our customer service at contact@porsche-design.com.
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