Porsche Design Online Shop The Porsche Design Online Shop is continuing to fulfill online orders. Please enjoy free US ground shipping and free returns on all US orders. As new developments continue to arise, please check our homepage for the latest updates. We will keep all online shop customers up to date on the status of their orders if disruptions occur. For assistance, please email us at porschedesignonline@tpservices.com. Due to high order volume longer than normal response time to your request is possible.
Online Order Delivery Due to increased shipping volumes and carrier delays, you may see a slight delay regarding the shipment of your order. We are working to process your order as quickly as possible. We will email you a tracking number as soon as it is available. The tracking number will update as soon as the shipment begins to move.
Order Returns You can return unwanted items to us free of charge with the peel off return label on the packing slip in your order. If you have misplaced your return label and are in need for a new one, please contact our Customer Service at porschedesignonline@tpservices.com with your order number and contact information. We will send you a new return label per e-mail as soon as possible so that you can return your unwanted items to us.
Important Information about our Retail Stores We are happy to share with you that our Porsche Design stores in the USA are open and that all the statutory public health and hygiene measures are in place. We are looking forward to welcoming you in person in store! Please note that the opening hours of our stores may change again at short notice depending on the prevailing situation. We recommend that you familiarize yourself with the applicable coronavirus protection regulations in your region before your visit.
We thank you for your loyalty and appreciate your patience and understanding during this unprecedented time.
If you experience any difficulty in accessing any part of this website, please feel free to contact us at 1-800-PORSCHE or orders@porsche-design.us / accessibility@porsche.us
Porsche Design is committed to making its websites usable by all people by meeting or exceeding the requirements of the Web Content Accessibility Guidelines 2.0 Level AA (the Guidelines). We have engaged an accessibility consulting company to conduct an accessibility audit of our websites and provide us with specific recommendations that will assist us in ensuring that our Web presence is in conformance with the Guidelines.
Please be aware that our efforts are ongoing as our current website provider implements the relevant improvements to meet the Guidelines over time.
If you experience any difficulty in accessing any part of this website, please feel free to contact us at 1-800-PORSCHE or orders@porsche-design.us / accessibility@porsche.us. Please be sure to specify the Web page and describe the issue in detail and we will make reasonable efforts to make that page accessible. We welcome feedback on how we can improve as well.
