Porsche Design Online Shop for the HolidaysHappy Holidays! The Porsche Design Online Shop will be happy to assist you with your annual Holiday Shopping List. Please enjoy free US ground shipping and free returns on all US orders. US Express Shipping is available for $30 shipping cost.
Holiday Shipping Guidelines to arrive before December 23rd, 2023:December 13th, 2023, 10:30 AM PST – Last Day to order with Ground Shipping December 19th, 2023, 10:30 AM PST – Last Day to order with Express Shipping
Holiday Online Order DeliveryDue to increased Holiday shipping volumes and carrier delays, you may see a slight delay regarding the shipment of your order. We are working diligently to process your order as quickly as possible. We will email you a tracking number as soon as it is available. The tracking number will update as soon as the shipment begins to move.* Large items including but not limited to E-Bikes, Soundbar Pro, Porsche Jump, Gaming Chair are not eligible for FREE Ground Shipping & FREE Returns. Additional Freight charges will apply for shipping and returns. Express shipping is not available for above mentioned Large items.For assistance, please email us at email@example.com. Due to high order volume during the Holiday Season, longer than normal response time to your request is possible.
Order ReturnsWe will be happy to extend the Return policy to 60 days from time of purchase for all Order placed starting 11/17/23. Last day to return an item purchased between 11/17/23 and 12/31/23 can be returned in new and unused condition until 01/31/2024.
You can return unwanted items free of charge with the peel off return label on the packing slip in your order. * Large items are excluded from free returns shipment. Additional Freight charges will apply for returns and will be deducted from the refund amount.
If you have misplaced your return label and are in need for a new one, please contact our Customer Service at firstname.lastname@example.org with your order number and contact information. We will send you a new return label per e-mail as soon as possible so that you can return your unwanted items to us.
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Services offered by the Porsche Design Online Shop shall be provided to customers whose delivery and invoice addresses lie within the territory of the Federal Republic of Germany, Austria, Great Britain, France, Spain [except the Canary Islands], Italy, Denmark, Estonia, Finland, Luxembourg, Sweden, Belgium, Bulgaria, Romania, Ireland, Latvia, Lithuania, Netherlands, Norway, Poland, Portugal, Slovakia, Slovenia, Switzerland, Czech Republic, Hungary, Croatia and Greece. No deliveries shall be made outside this zone.
We offer free standard shipping for all orders to any destination within Europe. Our express shipping within Germany is €12; outside of Germany €25 per order, regardless of the size or weight of the package. Express shipping to Great Britain is not available.
We process your orders on the same day, delivery usually takes about 2-3 business days. The delivery time may vary for orders from outside Germany. In rare cases – during the Christmas season, for example – your order can take up to 7 business days to arrive. These delays are due to the high volume of packages handled by the carrier. We deliver as usual. Depending on the region, delivery times may be extended temporarily. Since all our orders are shipped from our distribution center in Germany, we cannot guarantee an exact delivery time for orders to Great Britain.
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