These General Business Terms and Conditions shall be the basis for all contracts made by Porsche Lizenz- und Handelsgesellschaft mbH & Co. KG, Groenerstraße 5, D-71636 Ludwigsburg (hereinafter: Porsche Design Online Shop) with users via the online sales channel of the Porsche Design Online Shop. The customer’s general business terms and conditions shall not apply, even if they have not been expressly refuted.
§2 DELIVERY ZONE / CUSTOMER ADDRESS
The following supply restrictions apply:
Porsche Design Online Shop shall only supply customers whose delivery and invoice addresses are in one of the following countries: Federal Republic of Germany, Austria, United Kingdom, France, Spain (except the Canary Islands), Italy, Denmark, Estonia, Finland, Luxembourg, Sweden, Belgium, Bulgaria, Romania, Ireland, Latvia, Lithuania, Netherlands, Norway, Poland, Portugal, Switzerland, Slovakia, Slovenia, Czech Republic, Hungary and Greece.
The Porsche Design Online Shop also delivers to customers with shipping and billing addresses in Switzerland or Norway. The customer is responsible for paying customs duties and similar charges and for making or obtaining any necessary registrations and permits in a timely manner and at their own expense. Any delays and/or damages resulting from the customer's failure to fulfil these obligations are the responsibility of the customer.
No deliveries shall be made outside these countries.
§3 CONCLUSION OF CONTRACT OF SALE
Contracts shall be made in German or in English. The offering of products on the web pages of the Porsche Design Online Shop shall not constitute a binding offer to make a contract. These offers shall merely invite the customer to make a binding declaration of what, if any, product he wishes to order. The customer’s order shall constitute a binding offer to make a contract of sale for the goods that have been ordered by the customer. The contract shall come into existence when the Porsche Design Online Shop accepts the order.
In particular, the Porsche Design Online Shop shall be entitled to check first whether it is possible to deliver the goods. The Porsche Design Online Shop may express explicit acceptance in text form, e.g. by sending acceptance of the contract by e-mail, or implicitly through the fact that the Porsche Design Online Shop has sent the goods for dispatch or begun performance of the service. A mere acknowledgement of receipt of the customer’s order by the Porsche Design Online Shop shall not constitute acceptance of that order. Once the contract has been made, the Porsche Design Online Shop will not store the contract in a form that is accessible to the customer.
You consent to receiving invoices in electronic form via e-mail. A paper invoice will be enclosed with your order. In the case of partial deliveries, the invoice will accompany the partial delivery with the highest gross invoice amount.
§4 REVOCATION INSTRUCTIONS AND FORM
If you are a consumer, you a have a revocation right in the cases provided for by law (Section 312g German Civil Code) to which the following information applies:
You are entitled to withdraw from this contract within fourteen days without giving any reason.
The deadline for withdrawal is fourteen days from the date on which you or a third party designated by you who is not the carrier takes possession of the goods or in the event the contract is to deliver the goods in several part consignments or items from the date on which you or a third party designated by you who is not the carrier takes possession of the final part consignment or last item.
To exercise your revocation right, you need to send us (Porsche Lizenz- und Handelsgesellschaft mbH & Co.KG, Groenerstrasse 5, 71636 Ludwigsburg, Germany, Tel. + 49 (0) 711/911 0, fax + 49 (0) 711/911 12880, e-mail: firstname.lastname@example.org) an unequivocal statement (e.g. a letter sent by regular mail, a fax or an e-mail) expressing your decision to withdraw from this contract. You may, but are not obliged to, use the enclosed sample revocation form for this purpose.
The deadline for withdrawal shall be deemed complied with if you send notification expressing your desire to exercise the revocation right before expiry of the deadline for withdrawal.
Consequences of revocation
If you withdraw from this contract, we must refund all payments received from you, including the delivery costs (except for any additional costs that may have arisen if you chose a delivery method other than the most economical standard delivery method offered by us), without undue delay and at the latest within fourteen days from the date on which we received notification regarding your withdrawal from the contract. For this refund we will use the same method of payment as used by you in the original transaction, unless expressly agreed otherwise with you. In no case will we charge any fees for refunding the payment. We may refuse to refund the payment until we have received the returned goods or until you have submitted proof of returning the goods, whichever event occurs first.
You must return or deliver the goods to
Porsche Lizenz- und Handelsgesellschaft mbH & Co. KG
c/o LOEWE Logistik & Service GmbH & Co. KG
without undue delay and in any case at the latest within fourteen days of the date on which you notify us that you are withdrawing from this contract. The return period shall be deemed complied with if you send the goods before the 14-day period expires.
You are responsible for the direct costs of returning the goods to us.
You only need to pay for any loss in value of the goods if this loss in value is due to any handling of the goods by you that was not necessary to examine the nature, properties and functionality of the goods.
You may, but are not obliged to, use the sample revocation form in the link below to exercise the revocation right:
Revocation Form (PDF)
§5 PRICES AND PAYMENT
All prices are in GBP and include VAT at the applicable statutory rate. The shipping costs shall be added.